Tentik Privacy Policy
Tentik values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, app, and services (collectively, the "Platform").
1. Information We Collect
We collect the following categories of information:
Account Information: When you create a User or Creator account, we collect your name, email address, and password.
Profile Information: For Creators, we collect additional public information such as avatar, cover image, social links, and bio.
Location Data: We may collect your IP address and geolocation data to personalize services and comply with legal obligations.
Payment Information: We collect billing and payment data through third-party payment processors (e.g., Stripe). Tentik does not store full credit card numbers.
Communication Data: When you contact us or communicate with others on the Platform, we collect message content and metadata.
Authentication Data: If you sign in using third-party providers (e.g., Google, Apple), we receive relevant authentication and profile information.
Cookies and Tracking Technologies: We use cookies and similar technologies to manage sessions, analyze usage, and improve our services.
2. How We Use Your Information
We use your data to:
- Operate and provide the Platform.
- Process payments and Tiks transactions.
- Authenticate users and maintain secure sessions.
- Communicate with you (e.g., notifications, support, updates).
- Monitor and improve the Platform.
- Enforce our Terms of Service and legal obligations.
3. Sharing of Information
We may share your data with:
Service Providers: We use trusted third parties for payment processing, analytics (e.g., Google Analytics), authentication, email delivery, and hosting.
Legal Compliance: We may disclose data to comply with legal obligations or protect Tentik's rights and safety.
Creators and Users: When you interact (e.g., DMs), we may share relevant information between parties.
4. Cookies and Analytics
We use cookies to store session data, manage logins, remember preferences, and gather analytics. You can manage cookies via your browser settings. Disabling cookies may limit functionality.
5. Data Security
We implement appropriate security measures to protect your personal data. However, no online system is 100% secure. We encourage you to use strong passwords and keep them confidential.
6. International Data Transfers
If you are located outside our primary operating region, your data may be transferred to and processed in countries with different data protection laws. We take measures to ensure adequate protection in such transfers.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or delete your data.
- Object to or restrict processing.
- Withdraw consent at any time.
- File a complaint with a supervisory authority.
To exercise any of these rights, contact us at [Insert contact email].
8. Data Retention
We retain personal data as long as your account is active or as needed to provide the Platform. We may also retain data for legal, regulatory, or audit purposes.
9. Children's Privacy
Tentik is not intended for children under 13 (or the age of digital consent in your country). We do not knowingly collect personal data from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or Platform notice.
11. Contact Us
For any questions about this Privacy Policy, please contact us at: contact@tentik.co
By using Tentik, you consent to the collection and use of your information as described in this Privacy Policy.